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Users not being created in WP/WP DB


New member

I'm currently working on a new site using XenWord, and am having trouble with ensuring WP users are created.

I understand that there has been a change that will mean only WP users are created when the new user actively visits the WP portion of the site - this is fine.

However, I've created a new user who I've mapped the Administrator XF role to the WordPress Administrator WP role -and then proceeded to login as that user and attempt to browse to the WP portion of the site.

However, nothing happens.

Does anyone have anything I can check? Can't rule out I've done something obvious but at the moment I can't see anything.

I've used XenWord successfully on a previous project and never had any issues with it.

Kind Regards,